Privacy Policy

1. Introduction

ClearPathFinder ("we," "us," or "our") is dedicated to preserving your privacy. This document outlines our practices regarding the collection, use, and protection of your data when interacting with our website clearpathfinder.sbs or when engaging with our yacht charter services.

Your agreement to the data handling practices outlined in this document is implied through the use of our services. Our policy is in accordance with privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and related Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We collect identifiable information that you directly supply to us in instances such as:

• Booking a yacht
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Filling in our online forms
• Taking part in surveys or promotional events

The details may cover the following:

• Names and means of contact (email, telephone number, residential address)
• Transactional information (safely processed by external service providers)
• Yacht booking preferences and specifications
• Contacts for emergencies
• Food allergies or health-related specifics (if disclosed)

2.2 Information Collected Automatically

Our website automatically gathers specific data regarding your device and how you interact with our site:

• IP addresses and geolocation data
• Browsing preferences and versions
• Activity and duration of visit on our pages
• Source websites
• Device particulars (make, screen size, etc.)

2.3 Cookies and Similar Technologies

We utilize cookies and analogous tracking mechanisms to improve your browsing on our site. They are instrumental for:

• Storing user preferences
• Analyzing site performance
• Offering customized content
• Enhancing our offerings

Browsers allow you to modify your cookie preferences, or you can manage them using our cookie consent tool.

3. How We Utilize Your Data

We employ the information gathered for these purposes:

• Service Provision: To administer yacht chartering services, manage reservations, and communicate regarding your bookings
• User Support: To attend to inquiries and provide support
• Financial Transactions: To handle payments and conduct billing
• Security Measures: To secure our operations and prevent fraudulent activities
• Promotions: To send offers and updates where consent is given
• Site Improvement: To monitor usage and ameliorate our website's functionality
• Legal Adherence: To comply with statutory and regulatory requirements

4. Disclosure and Sharing of Information

Your personal details are not sold, exchanged, or leased out to third parties. We may share your data under these scenarios:

4.1 Service Partners

Your data might be disclosed to reputable third-party providers who facilitate service delivery, such as payment operations, website upkeep, email campaigns, analytics, and user assistance.

4.2 Legal Obligations

Your details may be disclosed if demanded by law or to respond to legal actions, court directives, urgent situations, or to scrutinize suspected fraudulent or unlawful activities.

4.3 Corporate Ventures

During mergers, acquisitions, or asset sales, your data may be one of the transferred assets.

5. Data Protection

We employ suitable organizational and technological safeguards designed to secure your data from unauthorized intrusion, modification, exposure, or destruction. We use methods such as encryption, secured servers, limited access, systematic assessments, and training of our employees.

However, please note that no method of digital storage or data transmission is entirely infallible. We cannot warrant absolute security for your details.

6. Retention of Data

We store your personal data only for the duration necessary to accomplish the objectives for which it was collected, or as mandated by law. Specific retention periods are as follows:

• Charter reservations: 7 years for tax or legal reasons
• Marketing communications: until you opt out or delete the data
• Site analytics: 26 months
• Client assistance: 3 years from the last interaction

7. Rights and Choices of Users

You are entitled to rights such as viewing, correcting, erasing (constrained by law), transferring, opting out from marketing, and managing cookies. You can exert these rights by contacting us at the information provided below.

8. External Services

8.1 Google Analytics

We use Google Analytics to study site usage patterns. An opt-out is available through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links to social media may be present on our site, each with its privacy policies.

8.3 Payment Processing

Payment handling is performed through third-party processors compliant with PCI DSS regulations.

9. Global Data Transfers

Your details could be transferred to and managed in nations different from United Kingdom. We implement suitable protection measures following relevant privacy laws.

10. Privacy of Minors

We do not deliberately gather information from children under the age of 13. Should you believe that a minor has provided their data to us, please inform us promptly.

11. Updates to the Privacy Policy

Our Privacy Policy might be revised to mirror changes in our practices or legislative updates. Such changes will be disseminated through an updated posting on our website, emailed to registered users, or via a notification on our homepage. Continued use of our services after the new effective date signifies your acceptance of the changes.

12. Contact Details

Should you have any inquiries about our Privacy Policy or data practices, feel free to reach out to us:

13. Adherence to Google Ads User Consent Policy

We adhere to the user consent policies put forth by Google Ads. Your cookie and tracking preferences can be adjusted at any time using our cookie settings.